No Mail Delivery via Folders After Updating to Openexchange

Support knowledgebase (rsimai_slox_deliver)
Applies to

Openexchange Server: Version 4

Symptom

The direct mail delivery to users or groups no longer works after having updated from eMail Server 3.1 to Openexchange Server 4 and transferred the data stored in the shared folders.
The log file contains messages like:
Command died with status 127: "/usr/bin/formail -I
  "From " |/usr/cyrus/bin/deliver -e -r recipient -a cyrus -m recipient".
  Command output: sh: line 1: /usr/cyrus/bin/deliver: No such file or directory

Cause

The path for the Cyrus programs and for the program deliver has changed, but has not been updated in the corresponding LDAP entries in the folder.
The problem does not occur if the scripts backup.sh/restore.sh from the current package imapweb32 were used or in newly-created folders.

Solution

The easiest solution consists of creating a symbolic link to the right program or folders:
openexchange:~ # ln -s /usr/lib/cyrus/ /usr/cyrus

Keywords: OPENEXCHANGE SERVER, DELIVER, SHARED, FOLDERS

Categories: SuSE Linux IMAP Server

SDB-rsimai_slox_deliver, Copyright SuSE Linux AG, Nürnberg, Germany - Version: 03. Mar 2003
SuSE Linux AG - Last generated: 03. Mar 2003 by afaber (sdb_gen 1.40.0)